Returns & Refunds

BulkPact sells products in wholesale quantities. Because bulk orders can involve larger quantities and shipping costs, buyers should review the product, pack size and order details carefully before checkout.

Damaged, Missing or Incorrect Items

Please inspect your shipment promptly after delivery. If merchandise arrives damaged, materially incorrect or with missing units, contact infobulkpact@gmail.com within 7 calendar days of delivery. Include your order number, a description of the issue and clear photographs of the outer package, shipping label and affected merchandise where applicable.

Change-of-Mind Wholesale Returns

Change-of-mind returns are not automatically accepted for wholesale orders. If you wish to request a return of correctly supplied merchandise, contact us before sending anything back. Any approved discretionary return must be unused, unopened, in original saleable packaging and returned according to the authorization instructions. Original shipping charges and return shipping may be non-refundable unless required by law or the return results from our error.

Non-Returnable Items

Opened, used, altered, personalized, clearance/final-sale items and merchandise that cannot be resold for hygiene, safety or condition reasons may be ineligible for discretionary return, except where applicable law requires otherwise.

Refunds

Approved refunds are normally issued to the original payment method after returned merchandise is received and inspected. Processing time may vary by payment provider. If BulkPact cannot ship merchandise within a promised shipping period, customers will receive the delay/cancellation and refund options required by applicable U.S. law.

Before Returning Anything

Do not send merchandise to an unconfirmed address. Contact infobulkpact@gmail.com first for return authorization and instructions.