Last Updated: September 3, 2026
Bulk Pact is committed to providing reliable shipping services for retailers, resellers, ecommerce businesses, and other customers purchasing through our wholesale marketplace.
We work to process and dispatch every Bulk Pact order as efficiently as possible. Shipping costs and delivery times may vary depending on your destination, order size, product availability, and selected shipping method.
Please review the following information before placing your order.
1. Order Processing
Orders are processed after payment and any required order verification have been successfully completed.
Processing time may vary depending on:
• Product availability.
• Quantity ordered.
• Size of the wholesale order.
• Payment verification.
• Shipping destination.
• Weekends and public holidays.
• Additional information required from the customer.
Larger wholesale orders may require additional preparation time.
If additional information is required to process your order, we may contact you using the email address or other contact information provided during checkout.
2. Shipping Within the United States
Bulk Pact ships to eligible destinations within the United States.
Available shipping methods and charges may depend on the destination, package weight, dimensions, order value, and quantity purchased.
Where a shipping timeframe is displayed or communicated, we make reasonable efforts to ship within that timeframe.
If no specific shipping timeframe is provided, applicable U.S. requirements concerning online merchandise orders will apply.
3. International Shipping
Bulk Pact may ship internationally to eligible destinations.
International shipping availability depends on the destination country, products ordered, carrier availability, customs requirements, and other applicable restrictions.
International customers should ensure that the products they order may legally be imported into their destination.
Some destinations or products may not be eligible for international shipping.
4. Shipping Costs
Shipping costs are determined according to the requirements of each order and may depend on:
• Shipping destination.
• Number of products ordered.
• Package weight and dimensions.
• Selected shipping method.
• Carrier charges.
• Additional handling or logistics requirements for larger wholesale orders.
Where applicable, available shipping charges will be displayed during checkout or communicated before completion of certain wholesale orders.
5. Wholesale and Large Orders
Large wholesale orders may require different shipping arrangements from standard orders.
Depending on the quantity, destination, and shipment size, Bulk Pact may contact the customer to confirm shipping arrangements or additional information.
If you are planning a particularly large purchase and would like to discuss shipping before ordering, please contact us.
Email: infobulkpact@gmail.com
6. Estimated Delivery Times
Any delivery timeframe displayed on Bulk Pact or communicated to a customer is an estimate unless expressly stated otherwise.
Actual delivery time may vary depending on the shipping destination, carrier, customs processing, order size, and circumstances outside our reasonable control.
Please remember that processing time and transit time are different.
Processing time refers to the period required to prepare your order for shipment.
Transit time begins after the shipment has been accepted by the carrier.
7. Shipping Delays
Although we work to process orders efficiently, delays can occasionally occur.
Possible causes include:
• Carrier delays.
• Severe weather.
• High-volume periods.
• Public holidays.
• Customs inspections.
• Transportation disruptions.
• Incorrect or incomplete delivery information.
• Product availability issues.
• Security or payment verification.
• Events outside our reasonable control.
If Bulk Pact cannot ship an order within a promised shipping period, we will handle the delay in accordance with applicable requirements, including providing cancellation/refund options where required. The FTC requires online sellers covered by its Mail, Internet, or Telephone Order Merchandise Rule to notify customers appropriately when promised shipping times cannot be met.
8. Tracking Information
Tracking information will be provided when available for the applicable shipment.
Please allow time for a carrier’s tracking system to update after a shipment has been dispatched.
Tracking information may initially show that a label has been created before the carrier’s system records subsequent movement.
Once tracking is available, customers should monitor the shipment for delivery updates.
9. Accurate Shipping Information
Customers are responsible for providing complete and accurate shipping information when placing an order.
Please carefully verify:
• Recipient name.
• Company name, where applicable.
• Street address.
• Apartment, suite, or unit number.
• City.
• State or province.
• ZIP or postal code.
• Country.
• Telephone number where required.
If you discover an error after placing your order, contact us immediately.
We will attempt to correct the information where possible, but we cannot guarantee that changes can be made once an order has been processed or transferred to the carrier.
10. Incorrect or Incomplete Addresses
Bulk Pact is not responsible for delivery problems caused by shipping information that was incorrectly entered by the customer, except where applicable law provides otherwise.
If a shipment is returned because of an incorrect, incomplete, or undeliverable address, please contact us.
Additional shipping costs may apply before an order can be shipped again where permitted by applicable law.
11. Customs, Duties and Import Taxes
International shipments may be subject to customs inspections, import duties, taxes, brokerage charges, clearance fees, or other charges imposed by the destination country or relevant authorities.
Unless expressly stated otherwise during checkout or in writing, these destination charges are not included in the product price or standard shipping charge and are the responsibility of the recipient.
Customs requirements vary between countries, and the government of the destination country determines applicable import duties and requirements.
Bulk Pact does not control customs authorities and cannot guarantee the amount of duties or taxes that may be charged.
We recommend that international wholesale customers review applicable import requirements before placing a large order.
12. Customs Delays
International shipments may occasionally be delayed during customs clearance.
Customs authorities may request documentation, inspect shipments, assess taxes or duties, or conduct other procedures according to local requirements.
These processes are outside Bulk Pact’s direct control.
Customers should cooperate with the carrier or customs authority when additional information is reasonably required to complete delivery.
13. Import Responsibilities
International customers are responsible for confirming that products purchased from Bulk Pact can legally be imported, possessed, marketed, or resold in their destination.
Purchasing a product through Bulk Pact does not constitute a guarantee that the product can be imported into every country or jurisdiction.
Bulk Pact is not responsible for a customer’s failure to comply with applicable import requirements, except where responsibility cannot legally be excluded.
14. Delivery Attempts
Carriers may make one or more delivery attempts depending on their procedures and the destination.
Some shipments may require a signature or other confirmation of delivery.
Customers are responsible for monitoring tracking information and making reasonable arrangements to receive their shipment.
If a carrier cannot complete delivery, the package may be held at a local facility, redirected, or returned according to the carrier’s procedures.
15. Refused Shipments
Customers should contact Bulk Pact before intentionally refusing delivery of an order.
Refusing a package does not automatically qualify the order for a full refund.
Returned shipping costs, customs charges, carrier fees, or other expenses resulting from an unauthorized refusal may be considered when processing any eligible refund, to the extent permitted by applicable law.
16. Lost Shipments
If tracking information indicates that your shipment has not moved for an unusually long period or you believe your package may have been lost, please contact us.
We may review the tracking information and, where appropriate, work with the applicable carrier to investigate the shipment.
Carrier investigations may require additional time to complete.
17. Packages Marked Delivered
If tracking shows that a shipment was delivered but you cannot locate it, we recommend first:
• Checking the delivery location carefully.
• Checking with other members of your household or business.
• Checking with reception, building management, or security where applicable.
• Checking around entrances or other safe delivery locations.
• Contacting the carrier for additional delivery information.
If the shipment still cannot be located, contact Bulk Pact with your order number and tracking information so we can review the available information.
A carrier’s “delivered” status does not prevent us from reviewing a legitimate delivery issue.
18. Damaged Shipments
Please inspect your order as soon as reasonably possible after delivery.
If your shipment arrives visibly damaged, retain the original packaging and contact Bulk Pact promptly.
Please provide:
• Your order number.
• A description of the damage.
• Photographs of the damaged product.
• Photographs of the shipping packaging where applicable.
• Information about the affected quantity.
This information helps us review the issue and, where necessary, communicate with the shipping carrier.
19. Missing or Incorrect Products
Wholesale customers should check the contents and quantities of their shipment after delivery.
If products are missing, incorrect, or received in an incorrect quantity, please contact us promptly.
For our standard claims process, we ask that damaged, missing, or incorrect-product issues be reported within 7 calendar days of delivery where reasonably possible.
This reporting period does not limit rights that cannot legally be restricted.
20. Multiple Packages
Larger orders may occasionally be divided into multiple packages or shipments.
These packages may arrive at different times and may have separate tracking numbers.
Receiving one package does not necessarily mean that the entire order has been delivered.
Please review all tracking information provided for your order.
21. Order Changes and Cancellations
If you need to change the shipping address or cancel an order, contact Bulk Pact as soon as possible.
We will attempt to accommodate your request where possible.
However, once an order has been processed, packed, transferred to the carrier, or shipped, changes or cancellation may no longer be possible.
If we cannot ship within a promised timeframe, applicable U.S. rules may require us to offer the customer the choice to consent to the delay or cancel for a refund.
22. Returns
Shipping and delivery are separate from return eligibility.
If you wish to return a product after receiving it, please review the Bulk Pact Returns & Refunds Policy before sending anything back.
Do not return products without first contacting Bulk Pact and receiving appropriate instructions where required.
Unauthorized returns may cause delays in processing.
23. Events Outside Our Control
Bulk Pact cannot guarantee uninterrupted transportation services.
Shipping may be affected by circumstances beyond our reasonable control, including severe weather, natural disasters, carrier interruptions, customs delays, government actions, transportation disruptions, labor disputes, or other significant events.
Where an order is materially affected, we will take reasonable steps appropriate to the circumstances and comply with applicable customer rights.
24. Policy Updates
Bulk Pact may update this Shipping Policy periodically to reflect changes to our shipping methods, carriers, business operations, international delivery options, or applicable requirements.
The latest version will be published on this page.
We encourage customers to review the Shipping Policy before placing an order.
25. Contact Bulk Pact
For questions about shipping, tracking, large wholesale shipments, or an existing order, please contact:
Bulk Pact
Website: bulkpact.com
Email: infobulkpact@gmail.com
If you are contacting us about an existing order, please include your order number so we can locate the transaction more efficiently.
From individual wholesale orders to larger business purchases, Bulk Pact works to provide reliable shipping and clear order communication. Please verify your delivery information carefully before checkout and contact our team if you have special shipping requirements.